Shipping policy

At Bra Luxury Shop, we are committed to providing a smooth, secure, and reliable delivery experience for every order. We carefully prepare each package to help ensure your lingerie and shapewear arrive in excellent condition.

Order Processing

All orders are processed within 4–7 business days after payment is successfully confirmed.

During processing, your items are carefully checked, securely packaged, and prepared for shipment. Processing time is separate from the shipping transit time.

Shipping Methods

Standard Shipping — DHL / FedEx

  • Delivery Time: 7–14 business days

  • Shipping Fee: $12.95

  • Tracking: Available

  • Carrier: DHL or FedEx

This option is recommended if you prefer faster delivery with convenient shipment tracking.

Free Shipping — EMS

  • Delivery Time: 12–24 business days

  • Shipping Fee: FREE on orders of $50 or more

  • Carrier: EMS

  • Tracking: Available

Orders below the $50 free-shipping threshold may be subject to applicable shipping charges.

Shipping Destinations

We ship worldwide, excluding Asia and remote or restricted destinations where delivery services may not be available.

Delivery availability may also depend on the destination country's carrier network and local shipping conditions.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

You can use the tracking number to monitor your package's delivery progress. Please allow some time for tracking information to become active after the package leaves our facility.

If you have questions about your shipment, please contact us at service@bra-luxury.shop.

Delivery & Signature

Please make sure your shipping address and contact information are accurate and complete before placing your order.

Depending on the destination and carrier, a signature may be required upon delivery. Please ensure someone is available to receive the package when necessary.

If a package is marked as delivered but cannot be located, please first check with household members, neighbors, building reception, or your local carrier.

Customs, Duties & Taxes

International shipments may be subject to customs duties, import taxes, VAT, or other local fees imposed by the destination country.

Any customs duties, taxes, or other charges that may apply are the responsibility of the buyer. Bra Luxury Shop does not control these charges and cannot guarantee whether customs fees will be applied.

Customers are responsible for complying with the import regulations of their destination country.

Important Shipping Information

Shipping times are estimates and may be affected by customs clearance, weather, carrier delays, holidays, or other circumstances beyond our control.

By placing an order with Bra Luxury Shop, you acknowledge and accept the shipping terms outlined in this policy.

Contact Us

If you need assistance with your order or shipment, please contact our customer service team:

Bra Luxury Shop
1510 Alvarado Dr, Colorado Springs, CO 80910, USA
Email: service@bra-luxury.shop
Website: bra-luxury.shop